Date of Award
5-2026
Document Type
Project
Degree Name
Master of Science in Health Services Administration
Department
Health Science and Human Ecology
First Reader/Committee Chair
Okpala,Paulchris (D.HSc, MHA, MPA, RCP, CRT.)
Abstract
This study examines how administrative policies in U.S. healthcare systems affect patient care quality and service costs. It addresses a gap by analyzing the combined effects of policy, leadership, and technology on both clinical outcomes and financial performance. Using a qualitative descriptive approach guided by the PRISMA protocol, the study systematically identified and analyzed eighteen peer-reviewed articles. The findings show that value-based purchasing policies relate to improved patient safety indicators. Standardized clinical protocols and workforce competency initiatives strengthen care consistency and reduce hospital readmissions. The use of digital health technologies, such as telehealth and predictive analytics, helps optimize resources and contain costs without sacrificing quality. The study concludes that combining collaborative leadership, standardized protocols, and technology-driven strategies gives healthcare organizations a framework to align cost efficiency with high-quality patient outcomes. These findings provide actionable insights for policymakers and administrators seeking effective and equitable administrative strategies.
Recommended Citation
Kaur, Rajveer, "THE EFFECTS OF ADMINISTRATION POLICIES ON PATIENT CARE QUALITY AND HEALTHCARE SERVICE COSTS" (2026). Electronic Theses, Projects, and Dissertations. 2458.
https://scholarworks.lib.csusb.edu/etd/2458