Targeting the Perceptual Hierarchy: Appropriate Feedback for Experts versus Novices

Event Center BC

The effects of feedback on performance have produced inconsistent results. This can be attributed to a lack of a feedback intervention theory which takes into account the amalgamation of factors which can interact to effect performance as a function of feedback. One such factor is that cognitive attention may be directed to various levels of the perceptual hierarchy depending on whether feedback task or self-relevant. Our study examined level of expertise as a moderator of the feedback – performance relationship. As proposed, level of expertise mattered, as experts responded more positively to self-feedback whereas novices responded more positively to task feedback.