Date of Award

6-2020

Document Type

Thesis

Degree Name

Master of Science in Psychology

Department

Psychology

First Reader/Committee Chair

Shultz, Kenneth

Abstract

Organizations are increasingly utilizing communications technologies (CT) (e.g., smart phones, tablets) for the purposes of work-related communications after hours. Such technologies allow workers to instantaneously interact with clients and co-workers, accomplish work-related tasks at home or on the weekends, and access information across physical and temporal boundaries. However, researchers have suggested that use of CTs after hours can cause conflict between the work and life domains and can negatively impact employee well-being. Furthermore, due to age-related declines, older employees may be especially vulnerable to such outcomes. This aim of this study is to investigate the influence on age on the relationships between CT usage, work-life conflict, and burnout. Specifically, this study aims to explore whether older workers experience higher levels of work-life conflict and burnout due to CT usage when compared to younger workers. If these relationships are found to be meaningful, they can provide important implications for organizations on how to address after-hours work communications.

Download

Share

COinS