Date of Award

8-2024

Document Type

Thesis

Degree Name

Master of Science in Computer Science

Department

School of Computer Science and Engineering

First Reader/Committee Chair

Fadi Muheidat

Abstract

ServiceConnect is an innovative web-based marketplace platform designed to revolutionize how local services are accessed and managed in the US. By connecting service providers and customers directly, ServiceConnect provides a simple, secure, user-friendly platform for a range of services such as home repairs, tutoring, pet care and more. Featuring convenient booking tools that increase efficiency while simultaneously building trust among both parties involved. ServiceConnect stands out with its comprehensive service range, user-friendly interface, secure payment processing and rigorous verification process for service providers. Leveraging advanced technologies like ReactJS on the frontend, Node.js & Express on the backend and MongoDB for database management to create a robust yet scalable architecture; as well as Firebase Authentication as well as Stripe secure payment gateways ensure user privacy is prioritized through these methods. This project was motivated by the rising need for easy, convenient access to local services due to gig economy and digital platforms. My background in software development and my passion for solving real-world issues motivated my creation of ServiceConnect with the goal of making service acquisition simpler for both customers and providers.

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