Date of Award

5-2021

Document Type

Project

Degree Name

Master of Social Work

Department

School of Social Work

First Reader/Committee Chair

Laurie Smith

Abstract

Employee turnover in community-based mental health services is an important yet understudied topic in relation to client engagement and client progress with treatment goals. This study sought to investigate the relationship between an agency’s rate of employee turnover, patient engagement, and patient progress with their treatment goals. This study sought to investigate the relationship between an agency’s rate of employee turnover, patient engagement, and patient progress with their treatment goals. The study utilized a quantitative design using secondary data on employee turnover and client engagement and progress collected from a community mental health provider’s database. A correlation analysis indicated whether there was no/small/moderate/strong and negative/positive relationship between the variable’s employee retention, client engagement and client progress with treatment goals. Results indicated there was a strong significant relationship between client engagement and client progress with treatment. The study was unable to examine the relationship between turnover and client engagement and progress because the random sample did not capture turnover at the time of collection. This study brought attention to supplementing the needs of mental health workers to avoid turnover and support client engagement and the overall client treatment progress.

Download

Included in

Social Work Commons

Share

COinS