WORKPLACE COMMUNICATION: EXAMINING LEADER-MEMBER EXCHANGE THEORY, UNCERTAINTY AVOIDANCE, AND SOCIAL STYLES

Author

Guy RobinsonFollow

Date of Award

3-2020

Document Type

Project

Degree Name

Master of Arts in Communication Studies

Department

Communication Studies

First Reader/Committee Chair

JULIE TAYLOR

Abstract

There are numerous books, articles, and papers written about communicating in the work environment; especially how to communicate to the work force at large. However, not much is written or studied concerning the dyadic communication between supervisor and subordinate. The paper will use leader-member exchange theory (LMX) as a basis for communication between supervisor and subordinate. LMX gives steps to aid in the communication process and helps guide the relationship between a supervisor and subordinate; however, there are two other elements in need of attention. In order to communicate effectively with their subordinates, supervisors need an understanding of the subordinates’ social-styles and uncertainty avoidance level. With a full understanding of these two individualistic elements, supervisors will be able to adjust their communication social style and frequency of dialogue to use LMX in building a lasting workplace relationship.

Recommended Citation

Robinson, Guy, "WORKPLACE COMMUNICATION: EXAMINING LEADER-MEMBER EXCHANGE THEORY, UNCERTAINTY AVOIDANCE, AND SOCIAL STYLES" (2020). Electronic Theses, Projects, and Dissertations. 1064.
https://scholarworks.lib.csusb.edu/etd/1064