Volume
24
Issue
9
Document Type
Article
Publication Date
9-2012
Abstract
Inside Job: Why Dealing with “Difficult” Colleagues Will Lead to Happier Customers Read advice on how you can use difficult situations to start building an uplifting service culture in your organization. . . . . . . . . . . . 9
“It’s Not MY Fault!” Seven Ways Leaders Can Unearth (and Neutralize) the Fear That Lurks Behind the Blame Game Mike Staver explains that fear-based leadership lurks at the heart of the blame game. Read his advice on how you can take responsibility and help your followers to do the same. . . . . . . . . . . . . . . . . . . . . . . . . . 12
Remember to Have Fun! Phil, a manager at a tech firm, prides himself on his commitment to his career. When he goes on vacation, however, he can scarcely recall any sensation of that “fun” he was supposedly having. He had forgotten how to have fun. Marti MacGibbon states in this article that fun is an attitude, a state of being, and that it’s much easier to be creative, energetic and empathic when you feel good. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
The Regional Outlook Beacon Economics is forecasting that the unemployment rate will drop below double digits near the end of 2014 in the Inland Empire and that total nonfarm employment should return to its prerecession peak in early 2015. . . . . . . . . . . . . . . . . . . . . 14
Jobs Expert: Standardized People Won’t Win America’s Future “There is no clear correlation between standardized testing and the knowledge and skills kids will need to prosper in the 21st century world of work,” says Peter Weddle, former CEO of Job Bank USA. “It seems we’re more interested in creating a homogenized workforce than a nation of individuals who have learned what their talent is and how to bring it to work with them,” he added. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Editorial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
The Lists: Inland Empire’s Largest Hotels. . . . . . . . . . . . . . . . . . . . 7
Golf Courses in the Inland Empire. . . . . . . . . . . . . . . . . . 13
Banks in the Inland Empire. . . . . . . . . . . . . . . . . . . . . . . 20 I
nvestments and Finance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Motivational. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Real Estate Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Education and Employment. . . . . . . . . . . . . . . . . . . . . . . . . . 28
Financial Column. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Corporate Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Restaurant Review. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Manager’s Bookshelf. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Computer Column. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
New Business Lists: County of San Bernardino. . . . . . . . . . . . . . . . . . . . . . . . 40 County of Riverside. . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Executive Time Out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Inland Empire People and Events. . . . . . . . . . . . . . . . . . . . . . 44
Recommended Citation
Inland Empire Business Journal, "September 2012" (2012). Inland Empire Business Journal. 220.
https://scholarworks.lib.csusb.edu/iebusinessjournal/220
