Date of Award

6-2017

Document Type

Thesis

Degree Name

Master of Social Work

Department

School of Social Work

First Reader/Committee Chair

McCaslin, Rosemary

Abstract

This research explored social worker’s perception of the services received among patients labeled with a diagnosis or labeled negatively, such as non-compliant, in comparison to non-labeled patients in a medical setting. Data for this project were gathered through seven in person interviews with social workers. The participants were all social workers in a medical setting at different DaVita Dialysis centers throughout San Bernardino County. The participants experience and education level ranged from master level social work interns to licensed clinical social workers. The findings indicated that the social workers do believe patients with diagnoses do not receive the same level of care as patients without a diagnosis or label.

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