Date of Award


Document Type


Degree Name

Master of Science in Psychology



First Reader/Committee Chair

Agars, Mark


Low wage workers are faced with unique challenges such as shift work, scheduling conflicts, and increased job demands, all of which have the capacity to prevent work and family balance. Recently, supportive supervisors and flexible work arrangements have been suggested as essential to mitigating negative work family outcomes. Due to the underrepresentation of low wage workers in the literature, however, the nature of these relationships in the context of low wage work remains unclear. The present study examined the relationship between family-supportive supervisor behaviors (FSSB) and work family conflict and enrichment as mediated by flexibility characteristics. The sample consisted of 104 supervisor-subordinate pairs working in various retail and fast food industries. Structural equation modeling was used to analyze the hypothesized relationships, and although flexibility characteristics were not found to mediate the relationship between FSSB and work family outcomes, the overall model was supported. Results suggest that flexibility characteristics have a significant impact on work family conflict for low wage workers. Implications and directions for future research are discussed.