Date of Award
Master of Science in Industrial and Organizational Psychology
First Reader/Committee Chair
The purpose of the current study was to better understand how workplace well-being (WWB) and inclusivity may impact the relationship between employee spirituality and organizational citizenship behavior (OCB). Given the valuable contribution of a diverse workforce, and the importance of fostering spirituality and OCBs in the workplace, this research focused on examining whether WWB would help explain the relationship between spirituality and OCB intentions and the influence of an inclusive climate on spirituality and WWB. Theoretical framework was provided to help explain linkages in the model, which included the broaden and build theory (BBT) and the integrative transcendent models of engagement (TME) which embodies the social exchange theory (SET). Participants (N = 151) completed an online survey. The scales used measured spirituality, OCB, WWB, inclusivity, and religious involvement, which were adopted from previous studies that determined the measures to be valid and reliable. The results supported hypothesis 1 confirming the positive impact of spirituality on OCB and hypothesis 2 confirming that spirituality predicted WWB and WWB predicted OCB. The results for hypothesis 3 demonstrated that the relationship between spirituality and OCB was partially mediated by WWB. However, while spirituality predicted WWB, and inclusivity predicted WWB, the interaction between spirituality and inclusivity did not predict WWB. Therefore, hypothesis 4 was not supported. An exploratory factor analysis and a supplemental spiritual analysis were also conducted, which focused on advancing our understanding of spirituality and religion. Theoretical and practical implications, as well as directions for future research are discussed.
Williams, Rebecca, "Spirituality, Inclusivity, Workplace Well-Being, and Organizational Citizenship Behavior" (2021). Electronic Theses, Projects, and Dissertations. 1330.