The author of this document has limited its availability to on-campus or logged-in CSUSB users only.
Off-campus CSUSB users: To download restricted items, please log in to our proxy server with your MyCoyote username and password.
Date of Award
Restricted Thesis: Campus only access
Master of Science in Psychology
First Reader/Committee Chair
For this study, I investigated the role of individual perception, choice and preference in virtual work environments from the vantage of individual psychological processes and perspectives that determine a person’s interpretation of virtuality. Responses from 534 employees which included 294 respondents from SONA Research Management System, 172 respondents from MTurk, and 68 respondents from friends, family and snowballing were examined using exploratory analysis, hierarchical regression and moderation/mediation analyses. Test results indicated that preference and choice provide a better explanation of virtuality when predicting proactive work behavior thus providing support that virtuality can be considered, for some outcomes, a psychological process and not a physical work environment. Additionally, two new measures of virtuality were developed. The new Perceived Virtuality (PV) measure factored and was found reliable but did not significantly predict the proposed outcomes. The new Virtual Competency (VC) measure factored, was found reliable and significantly predicted organizational commitment and proactive work behavior. Further, Demand Abilities Fit (DA) and Needs Supply Fit (NS) were found to mediate various relationships between the new PV, VC and Traditional Virtuality (TV) measures and the performance outcomes of Turnover Intention, Organizational Commitment, and Proactive Work Behavior.
Kerr, Trinity, "Virtuality Now: Redefining Virtuality from an Individual Perspective" (2020). Electronic Theses, Projects, and Dissertations. 1156.