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Date of Award

12-2020

Document Type

Restricted Thesis: Campus only access

Degree Name

Master of Science in Psychology

Department

Psychology

First Reader/Committee Chair

Ismael Diaz

Abstract

For this study, I investigated the role of individual perception, choice and preference in virtual work environments from the vantage of individual psychological processes and perspectives that determine a person’s interpretation of virtuality. Responses from 534 employees which included 294 respondents from SONA Research Management System, 172 respondents from MTurk, and 68 respondents from friends, family and snowballing were examined using exploratory analysis, hierarchical regression and moderation/mediation analyses. Test results indicated that preference and choice provide a better explanation of virtuality when predicting proactive work behavior thus providing support that virtuality can be considered, for some outcomes, a psychological process and not a physical work environment. Additionally, two new measures of virtuality were developed. The new Perceived Virtuality (PV) measure factored and was found reliable but did not significantly predict the proposed outcomes. The new Virtual Competency (VC) measure factored, was found reliable and significantly predicted organizational commitment and proactive work behavior. Further, Demand Abilities Fit (DA) and Needs Supply Fit (NS) were found to mediate various relationships between the new PV, VC and Traditional Virtuality (TV) measures and the performance outcomes of Turnover Intention, Organizational Commitment, and Proactive Work Behavior.

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