Date of Award

2013

Document Type

Project

Degree Name

Master of Business Administration

Department

College of Business and Public Administration

First Advisor

Shayo, Conrad

Second Advisor

Zhu, Jake

Third Advisor

Lin, Frank

Abstract

The purpose of this project was to apply the skills learned in the MBA program to help develop a solution to a problem that costs billions of dollars every year in fraudulent related losses arising from the use of payment cards such as debit cards, credit cards, charge cards or prepaid cards. The project analyzes the industry of payment cards, the emergence of the problem, and builds a prototype that addresses the problem. Queuepay.com is designed to provide services to its cardholders that will significantly reduce the risk of fraud.

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