Date of Award
2013
Document Type
Project
Degree Name
Master of Public Administration
Department
College of Business and Public Administration
First Advisor
Ni, Anna
Second Advisor
Beer, Francisca
Third Advisor
Anderson, Jonathan
Abstract
This research will test the hypothesis that the current e-services provision for 478 California cities and 58 California counties is more supply-driven than demand-driven. Constrained by available resources, local governments are not developing the e-services that meet the demands of their non-English speaking constituencies.
Recommended Citation
Ho, Shan-Ju, "Analyzing the demand and supply of e-government service: A case of bilingual service by California cities and counties" (2013). Theses Digitization Project. 3964.
https://scholarworks.lib.csusb.edu/etd-project/3964
