Date of Award
2010
Document Type
Thesis
Degree Name
Master of Arts in Criminal Justice
Department
Criminal Justice
First Advisor
Bichler, Gisela
Second Advisor
Tibbetts, Stephen
Third Advisor
Gaines, Larry
Abstract
This study examined the pravalence of job-related stress among public service employees. Previous research has shown that those professions dealing with the public often induce the highest stress levels due to organizational structure, long hours, and varying shifts. A survey was distributed to convenience sample comprised of individuals attending classes at California State University, San Bernardino, law enforcement dispatchers, fire department dispatchers, medical professionals as well as transportation agency personnel.
Recommended Citation
Orosco, Carlena Antonette, "Job stress among public service employees" (2010). Theses Digitization Project. 3702.
https://scholarworks.lib.csusb.edu/etd-project/3702