Date of Award

2010

Document Type

Thesis

Degree Name

Master of Arts in Criminal Justice

Department

Criminal Justice

First Advisor

Bichler, Gisela

Second Advisor

Tibbetts, Stephen

Third Advisor

Gaines, Larry

Abstract

This study examined the pravalence of job-related stress among public service employees. Previous research has shown that those professions dealing with the public often induce the highest stress levels due to organizational structure, long hours, and varying shifts. A survey was distributed to convenience sample comprised of individuals attending classes at California State University, San Bernardino, law enforcement dispatchers, fire department dispatchers, medical professionals as well as transportation agency personnel.

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