Date of Award


Document Type


Degree Name

Master of Social Work


School of Social Work

First Advisor

McAllister, Carolyn

Second Advisor

Richter, Sally

Third Advisor

McCaslin, Rosemary


In order to better serve those famailies that are chronically involved with Children and Family Services and prevent their future involvement with the system, social service workers should be able to identify and understand what characteristics are causing referral. The purpose of this study was to determine the characteristics of families with three or more referrals within a twelve month period that significantly impact the number of referrals a family receives.