Date of Award

2008

Document Type

Project

Degree Name

Master of Business Administration

Department

College of Business and Public Administration

First Advisor

Rohm, Tapie

Second Advisor

McInturff, Pat

Third Advisor

Stewart, Walter T.

Abstract

The purpose of this project was to aid in the development of improved service of an existing small package and document delivery service in Belém, Brazil. This company, Sennex, makes its deliveries by bicycle and motorcycle due to extreme traffic congestion in the city. In order to keep a leading edge on the competition, this project after stating existing conditions, proposes using a barcode tracking system comparable to that used by American companies such as UPS and FedEx.

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