Date of Award
2007
Document Type
Project
Degree Name
Master of Business Administration
Department
College of Business and Public Administration
First Advisor
Lin, Frank
Second Advisor
Dyck, Harold
Third Advisor
Stewart, Walt
Abstract
The purpose of this project is to try and establish a blueprint for integrating Enterprise Resource Planning (ERP) and Supply Chain Management (SCM). ERP and SCM have become popular in many industries because they help companies improve their Information Systems (IS) which helps support their operational goals. New technology is being used in resource planning and e-commerce and a stable supply chain helps corporations integrate many basic applications. This helps facilitate smooth supplier-customer interactions while minimizing transaction costs. This project is trying to provide a way in which to implement ERP systems properly into SCM. It should result in improved business performance and client satisfaction.
Recommended Citation
Chen, Yu-Hsiang, "Reinforce customer satisfaction through enterprise resource planning and supply chain management integration" (2007). Theses Digitization Project. 3276.
https://scholarworks.lib.csusb.edu/etd-project/3276
