Date of Award


Document Type


Degree Name

Master of Arts in Education



First Advisor

Baek, Eun-Ok

Second Advisor

Newberry, Brian


The project, presented in this paper, developed a web-based tool that provides training and technical support in the use of computers to employees at the San Bernardino Community College District. The purpose of this project was with the lack of one support system it has become necessary to create one place for support entities to share their expertise with one another and with the campus community. This project creates a web presence that all of these groups can contribute to. This system starts out small and creates a skeletal system that will allow for continued development after the project is over.