Date of Award
2005
Document Type
Thesis
Degree Name
Master of Business Administration
Department
College of Business and Public Administration
First Advisor
Dyck, Harold
Second Advisor
Greenfeld, Sue
Third Advisor
Stewart, Walt
Abstract
This paper explores different quality management systems (QMS) and correlates their value in achieving success as measured by the Malcolm Baldrige Award. The three major quality management systems were reviewed, International Organization of Standards (ISO), Total Quality Management (TQM) and Six Sigma. Quality management systems are the single most powerful tool that a company can establish to create a sucessful organization.
Recommended Citation
Worthington, Jeremiah, "Analyzing three quality management systems in relation to the Malcolm Baldrige National Quality Award" (2005). Theses Digitization Project. 2855.
https://scholarworks.lib.csusb.edu/etd-project/2855
