Date of Award
2005
Document Type
Thesis
Degree Name
Master of Science in Psychology
Department
Psychology
First Advisor
Kottke, Janet
Second Advisor
Gilbert, Janelle
Third Advisor
Agars, Mark
Abstract
The effect of both public and private verbal recognition on intrinsic motivation and sales performance in fourteen restaurant waitstaff was evaluated using organizational behavior modification techniques. The hypothesis that public recognition would be more effective than private recognition in increasing intrinsic motivation and sales was not supported.
Recommended Citation
Chalmers, Rodney Eric, "The effects of verbal recognition on work performance and intrinsic motivation: Using behavior modification techniques" (2005). Theses Digitization Project. 2751.
https://scholarworks.lib.csusb.edu/etd-project/2751
