Home > CIIMA > Vol. 9 (2009) > Iss. 4
Communications of the IIMA
Volume 9, Issue 4 (2009)
Articles
An Exploratory Study of the Impact of Formatting on Email Effectiveness and Recall
Bryan Marshall, Peter Cardon, Douglas A. Goings, and Sally Humphries
A Framework for Enterprise Security Architecture and Its Application in Information Security Incident Management
Yi-Ting Shen, Frank Lin, and C.E. Tapie Rohm
Good to Great in IT Service Management: A Case Study
Eric Van Der Brugh and A.J, Gilbery Silvius
Integrating Knowledge Management and Relationship Management in an Enterprise Environment
Joseph O. Chan
Knowledge Management and Information Technology: Enablers of E-Commerce Development
Muhammed A. Badamas
An Evaluation of the Accuracy of Online Translation Systems
Milam Aiken, Kaushik Ghosh, John Wee, and Mahesh Vanjani
The Value of Automobile Surveys in Reducing the Buyer’s Risk
Robert J. Richardson
