Document Type

Contribution to Book

Publication Date

2023

Abstract

Libraries have long used peer-to-peer models at service points (circulation and reference desks, for example), but this approach in library teaching contexts is not widely adopted. 1 Yet for those who have experimented with peer instructional models, the benefits to both those delivering and those receiving instruction are clear—peers are viewed as more approachable, serve to decrease uneven power dynamics between teacher and student, and can relate to fellow students in ways librarians or other faculty cannot.2 Recognizing how these models are rooted in equity and inclusion, the Pfau Library instruction team decided to pilot a peer-to-peer Library Ambassador Initiative program (LAI) in 2016. This case study highlights the evolution of the Pfau Library Ambassador program from its inception to its current model. Beginning as a small initiative within the California State University, San Bernardino (CSUSB) John M. Pfau Library, the LAI program has grown into a student-centered campus partnership with the Office of Undergraduate Studies’ Student Mentoring Program (SMP) and continues to reach an increasing number of first-year students.

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