Date of Award

12-2026

Document Type

Thesis

Degree Name

Master of Science in Industrial and Organizational Psychology

Department

Psychology

First Reader/Committee Chair

Agars, Mark

Abstract

Rapid technological advances have resulted in information communication technologies (ICTs) with revolutionary capabilities, allowing employees easy access to the workplace without the impediments of time or space. Initial inception of ICTs in the workplace were expected to increase autonomy (Heller, 1989), but the ability to be reachable at any time proved disadvantageous to employee well-being by creating a culture in which immediate responses were expected and precipitating the psychological phenomenon of workplace telepressure, an overwhelming preoccupation and urge experienced by workers to respond to work-related messages (Barber & Santuzzi, 2015; Mazmanian et al., 2013). The current study centered on exploring the relationships between workplace telepressure and employee well-being with an emphasis on mediating processes that either help, or hinder, outcomes. Affective rumination was a significant predictor in all hypotheses posited, correlating with higher instances of demands, telepressure, work-family conflict, and personal stress/strain. Practices aimed at promoting balance between work and home (detachment and boundary control) were not significant mediating interventions when demands and pressures from ICTs were present. Workplace telepressure has the capacity to manifest both psychological and behavioral changes in employees, and workers are more frequently sacrificing their familial relationships and personal health to keep up with the egregious demands of ICT-based messaging.

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