Lesson/Unit Plans and Activities
A common complaint heard from many business managers and executives is that while recent business school graduates are relatively well-equipped for the technical aspects of their jobs, they often lack critical communication-related skills, thus limiting their organizational effectiveness. This article describes feedback received from a group of Southern California business executives indicating that "active listening" is one of the most important of these communication skills - and one often lacking in recent business school graduates - and offers one classroom exercise that can be used to help students practice this critical communication skill.
Habich, Matthew, "Q2S Enhanced Pedagogy: Developing Critical Listening Skills in Business School Students to Enhance On-The-Job Performance" (2020). Q2S Enhancing Pedagogy. 167.