The chain of data exchange between a database record, the Alma link resolver, and your Interlibrary Loan form is complex and prone to breakage. Are you mystified by errors or missing data in your ILLiad user requests? This presentation will review where those errors can creep into the data chain and what you can do to address them. Special attention will be given to databases hosted on the EBSCOhost platform.
Attribution-NonCommercial 4.0 International (CC BY-NC 4.0)
Magedanz, Stacy, "Troubleshooting Alma Link Resolver-ILLiad Pain Points" (2020). Library Faculty Publications & Presentations. 45.
Accepted for presentation at the 2020 ELUNA Conference, which was canceled due to the COVID-19 pandemic. Presented at the 2020 eCAUG Virtual Conference.