E-payment Systems Use: The Role of Cybersecurity Risk and The Moderating Effect of Risk Propensity and Technology Readiness

Authors

Abdou Illia, Eastern Illinois UniversityFollow
Hyunsun Kim-Hahm, Eastern Illinois UniversityFollow
Thomas Ngniatedema, Morgan State UniversityFollow
Mahaman Sani Yakoubou, Ministry of Economy and PlanningFollow

Document Type

Article

Abstract

Advances in digitalization have accelerated consumer migrations away from traditional cash- and check-based payment systems towards electronic payment systems worldwide. Yet, many people still remain resistant. This study examined the role of motivational and inhibiting factors and their interaction effects on the use of e-payment systems. The findings suggest that perceived cybersecurity risk, risk propensity, trust in the companies offering the e-payment services, and technology readiness have a significant direct impact on the use of e-payment systems. The findings also suggest that risk propensity and technology readiness have a tempering effect on the negative impact of perceived risk. The study discussed the practical and theoretical implications of the research.

Recommended Citation

Illia, Abdou; Kim-Hahm, Hyunsun; Ngniatedema, Thomas; and Yakoubou, Mahaman Sani (2026) "E-payment Systems Use: The Role of Cybersecurity Risk and The Moderating Effect of Risk Propensity and Technology Readiness," Journal of International Technology and Information Management: Vol. 34: Iss. 1, Article 6.
DOI: https://doi.org/10.58729/1941-6679.1628
Available at: https://scholarworks.lib.csusb.edu/jitim/vol34/iss1/6