Impacts of B2C e-Commerce on Hospital Productivity: An Empirical Study

Authors

Shin-Yuan Hung, National Chung Cheng University
Hsin-Min Hung, National Chung Cheng University
Mu-Yi Huang, National Chung Cheng University

Document Type

Article

Abstract

This work conducted a comprehensive study of Business-to-Consumer Electronic Commerce (B2C e-Commerce) applications in Taiwanese hospitals. To further assess the impacts of B2C e-Commerce on hospital productivity, this study also employed three quantitative methods to analyze historical data. The results confirm those of broader research into applications of B2C e-Commerce to hospitals. Additionally, the results of the quantitative analysis demonstrate that B2C e-Commerce significantly impacts the hospital productivity.

Recommended Citation

Hung, Shin-Yuan; Hung, Hsin-Min; and Huang, Mu-Yi (2005) "Impacts of B2C e-Commerce on Hospital Productivity: An Empirical Study," Journal of International Technology and Information Management: Vol. 14: Iss. 1, Article 6.
DOI: https://doi.org/10.58729/1941-6679.1145
Available at: https://scholarworks.lib.csusb.edu/jitim/vol14/iss1/6