Journal of International Information Management
Abstract
This paper utilizes QFD concepts as a structured approach in integrating the customer's voice in the development of software and hardware products. QFD's emphasis is a team approach to problem solving by various functional areas of a company to develop information technology tools by improving communication, product development, and measurements of end products.
Recommended Citation
Eyob, Ephrem
(1998)
"Quality function deployment in management information systems,"
Journal of International Information Management: Vol. 7:
Iss.
2, Article 8.
Available at:
https://scholarworks.lib.csusb.edu/jiim/vol7/iss2/8