Volume

21

Issue

11

Document Type

Article

Publication Date

11-2009

Abstract

News and Features

Is Your Leadership Strong Enough? Three Pillars of

Strength to Help Leaders in Tough Times Some leaders think

that doing extra work. staying late, and taking on

more responsibilities will keep them strong. Joelle Jay

say it's time to upgrade that way of thinking. "Getting

ahead" has less to do with time and effort than it does with

thoughtful. reflective consideration. She outlines an "inner

work" that can weather any storm. . …… . …… . …… . ………8

Hon to Avoid Signing a Bad Lease Contract for Copiers,

Printers, and Fax Machines Ten items to think about

before signing a lease which could add up to a bad and

costly contract. ... . .. . ... . ..... .. . . . . ............... . …… . ……... 11

Keeping Customers Loyal: The Human Side of Doing

Business Joe Calloway mentions in this article one of the

most important rules of business: never take your

customers for granted. He gives 10 essential tactics to keep

customers loyal. .. . ....... . ... . ..... . …… . …… . ..... . ... . ..... 15

Ten Ways You Can Adapt in a Challenging Economy

Michael Angier gives 10 ideas on adjustments you can

make to keep business up in a down economy. They also

work in an up economy as well. ... . …… . ...…… . ........ . ... 17

The Legend of the Snow Leopard Both Mac and PC have

come out with new. operating systems. Each claims that

it has finally fixed any little bugs that have been holding

things up. J. Allen Leinberger reviews the new Mac Snow

Leopard operating system ... ... .. .. .. .. . .. . ... . .. . .... . …… 25

Columns

Letters to the Editor ........ . …… . …… . …… . …… . ……2

The Lists:

Inland Empire Largest Office Projects . …… . …… 6

Fastest Growing Private Companies .. . ..... . …… . 10

Mortgage Lenders ...... . ........ . …… . …… . ……...25

Commercial Real Estate Brokers. . . . . . . . . . . . . . . . . . . 10

Title Companies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Management. ...................... . …… . …… . …… . …… . ……8

Investments and Fnance ............... . …… . …… . …… . …… 9

Commentary ............... . …… . …… . ……..................... 14, 20

Sales. ........... . …… . …… . …… . …… . …… . …….......... 15

Sales and the Economy .. . …… . …… . …… . …… . …… 17

Corporate Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I 9

Executive Time Out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Inland Empire People and Events . . …… . …….................... 28

Restaurant Review .... . …… . ……........ . ........ . .. . ....... . 35

Manager Bookshelf. ...... . …… . …… . …...... . ..... . .......... 38

New Bussiness Lists:

County of San Bernardino . …… . …… . …........................ 40

County of Riverside. . . . . . . . . . . . . . . . . . . . . … . . . . . . . . 4 1

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