Date of Award

2008

Document Type

Thesis

Degree Name

Master of Arts in Communication Studies

Department

Communication Studies

First Advisor

Hundley, Heather

Second Advisor

Grant, Jo Anna

Third Advisor

Newman, Eric

Abstract

This thesis examines the factors that help induce cognitive dissonance which may be dramitically reduced in new and used vehicle-buyers. The research uses a quantitative method to investigate whether vehicle owners experience cognitive dissonance when making decisions, influenced by others, getting good or bad deals when purchasing automobiles and being satisfied with their vehicles.

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