Date of Award
Master of Arts in Interdisciplinary Studies
This thesis examined strategies employed by the Los Angeles Archdiocese in its communcation with the media during the initial phases of handling the child sexual abuse scandal. Internal and external messages from the archdiocese were analyzed in terms of how well they conformed to the five generally accepted principles that should govern crisis communication: timeliness, openness, honesty, regret and accessibility.
Sagala, Miranda Belinda, "Los Angeles Archdiocese child sexual abuse scandal: A case study in crisis communication" (2003). Theses Digitization Project. 2363.