Date of Award
Master of Arts in Interdisciplinary Studies
The purpose of this research study is to investigate the correlation between the level of customer satisfaction and demographic data. The correlation between the level of customer satisfaction towards THAI'S reservation staff and customer's attitude, and the communication behavior of THAI's reservation staff.
Homsangpradit, Alina, "Customer satisfaction in communicating with reservation staffs of Thai Airways International" (2003). Theses Digitization Project. 2183.