Factors influencing managers' satisfaction in a working-relationship with an external consultant
Date of Award
Master of Science in Psychology
This study proposed a model to specify the influence of negative expectations of the manager in regard to working with a consultant, the level of cynicism of the manager, the client-consultant relationship and the level of management change skills on a manager's client satisfaction.
Pressl, Stefanie Ann, "Factors influencing managers' satisfaction in a working-relationship with an external consultant" (2001). Theses Digitization Project. 2002.