Communications of the IIMA


To understand the impacts of business process change or organization restructure though the workflow technology, many enterprises attempt to apply imported software package to manage organization’s processes. This includes not only the Enterprise Resource Planning (ERP) but also the Human Resource Management (HRM). Apparently, workflow management is necessary for the organizations to efficiently handle each business transaction. Besides, it also helps employees to understand their own working process in the same direction. Limitation of the imported software package that neither supports the workflow management nor any business processes adaptation. In this paper, we propose the workflow application for resource organization. The application is a design tool that allows users to create standard workflows, which automatically adjusts parameters of the software package. It is developed using web- services technologies that facilitates multiplatform operation. The proposed research work is a joint project between academia and a consultant company. It is anticipated that the proposed tool can efficiently ease the previous limitations.