VoIP Adoption: Issues & Concerns

Authors

Sathasivam Mathiyalakan, University of Massachusetts

Abstract

VoIP is a relatively new technology. Current research suggests that firms are using VoIP technology to cut costs, to improve productivity, and the firm's strategic position. The literature is rich with "how to " articles and a discussion ofpossible benefits, costs, and implementation barriers. But, very few academic studies exist. The purpose of this study is to identify and present the issues related to VoIP adoption and implementation.

Recommended Citation

Mathiyalakan, Sathasivam (2006) "VoIP Adoption: Issues & Concerns," Communications of the IIMA: Vol. 6: Iss. 2, Article 3.
DOI: https://doi.org/10.58729/1941-6687.1307
Available at: https://scholarworks.lib.csusb.edu/ciima/vol6/iss2/3