Communications of the IIMA


This paper reports on a longitudinal pedagogical study of performance and perceptions of 1021 students in 39 online and 25 face-to-face sections of seven different courses taught by six different professors. The differences between the students' perceptions of the quality of the instructors and student performance are statistically significant based on the mode of course delivery. Students rated the quality of instructors in the online courses higher for the duration of the study. Student grade averages are slightly lower in the online courses. For all of the other survey questions dealing with the evaluation of the courses and the instructors, except the question related to motivation, the online classes had a higher proportion of positive opinions than the face-to-face courses but none of them are significantly different.