Communications of the IIMA


Healthcare within the U.S. is reaching a point where the facilities and doctors are collecting large amounts of patient and practice related information. The goal of cost savings is driving investment growth in healthcare technology. The introduction of knowledge management and the ability to leverage IT solutions can provide a means for which the healthcare industry can meet the demand for care that is growing with the increase of population and the gradual retirement of baby boomers. However, the advancements in health informatics along with knowledge management practices currently present challenges in terms of adoption. Therefore, this paper discusses the role of knowledge management and issues of knowledge management implementation in healthcare industry. Knowledge management practices have benefited many industries ranging from banking to retailing. It is widely believed that KM will also benefit the healthcare industry if KM implementation is properly planned and executed. KM may possibly change the way in which hospitals, doctors, and patients interact.