Does Personality Traits and Security Habits Influence Security of Personal Identification Numbers? The Context of Mobile Money Services in Tanzania.

Authors

Daniel Ntabagi Koloseni, The Institute of Finance Management, TanzaniaFollow

Document Type

Article

Abstract

Security is an important ingredient in financial transactions; as such, it is imperative that attention should be paid to enhancing the security habits and user behaviours of mobile payment services. Establishing a link between security habits, personality characteristics, and security behaviours provides a new dimension to studying security behaviours regarding mobile money services. Therefore, this study investigates how personality traits affect security behaviours and habits and how security habits mediate the link between personality traits and PIN security practices. The study found that conscientiousness, openness to experience, extroversion and security habits influence PIN security practices, while conscientiousness, agreeableness, and neuroticism influence security habits. Further, the study found security habits mediate the relationships between conscientiousness, agreeableness, neuroticism and PIN security practices. The study has managerial consequences for the players in the mobile money services domain in addition to its theoretical ramifications.

Recommended Citation

Koloseni, Daniel Ntabagi (2024) "Does Personality Traits and Security Habits Influence Security of Personal Identification Numbers? The Context of Mobile Money Services in Tanzania.," Journal of International Technology and Information Management: Vol. 32: Iss. 1, Article 13.
DOI: https://doi.org/10.58729/1941-6679.1588
Available at: https://scholarworks.lib.csusb.edu/jitim/vol32/iss1/13