Journal of International Information Management


An increasing number of corporations are developing and implementing information sys tems (IS) applications which cross national boundaries and span diverse cultures. As a result of the cultural differences, IS developers in different countries may have very different perceptions regarding the objectives of an IS. In the current study, developers from three countries - Japan, Taiwan, and the United States - rated the importance of eight objectives of a successful IS. The eight objectives are categorized by hierarchical levels, and also as short-term or long-term goals. The results indicated the IS developers viewed objectives at the system and organizational levels as more important than objectives at the user and strategic levels. Overall, the IS developers rated the short-term objectives as more important than the long-term objectives. There was no significant difference between the countries with respect to the perceived importance of the short-term/direct objectives. However, there were significant differences in the views of IS developers from the three countries regarding the perceived benefits of long-term/ indirect objectives of an IS.