Business Process Reeingineering (BPR) projects offer organizations a means for improving their business processes. The high failure rate associated with BPR projects points to the need to have detailed plans designed prior to introducing change. This article provides a planning framework modeled on Lewin's three-stage change model. The framework incorporates both social and technical aspects of the project. The framework presented is a comprehensive planning process. It presents a guideline for establishing a solid foundation prior to implementing change. Although good planning cannot guarantee success, success without planning is impossible.
Kim, Chung and Perreault, Heidi
"Preparing for a change: A planning framework for business process reengineering,"
Journal of International Information Management: Vol. 6
, Article 5.
Available at: http://scholarworks.lib.csusb.edu/jiim/vol6/iss2/5