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Journal of International Information Management

Abstract

This paper presents an end user's model for understanding the use of communications technology or media in the 21st century. The rapid advancement of communications technologies like Email, Group Decision Support System and Video Conferencing are not being taken advantage of today. A model is presented and then explained in terms of the existing technology. A review of the literamre is provided at each step of the way. A table summarizes the information reviewed.

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