ISO 9000 is becoming an increasingly significant issue for U. S. companies engaged in international business activity. Certification is fast becoming a requirement for companies doing business in Europe and other parts of the world
Deans, P. Candace and Eldridge, Elizabeth K.
"The international standards organization (ISO) 9000 series: A competitive pressure for U.S. business,"
Journal of International Information Management: Vol. 3
, Article 10.
Available at: http://scholarworks.lib.csusb.edu/jiim/vol3/iss3/10