This manuscript is an attempt to provide the reader with synopses of relevant research pertaining to the EUC literature. References included in [this paper for review address some of the most germane topics in IT management. With the recently increasing recognition that end users are a major player in the acquisition, use, and management of computer resources in business organizations, a host of researchers have examined diverse changes that have occurred in the computing environment in order to explore various issues associated with enduser computing (EUC). This paper suggests that past EUC research has extensively examined the effects of MIS department role, EUC technologies, and end users'personal variables, with insufficient emphasis upon the linkage of management strategies and of university training to EUC activities.
Hunt, C. Steven and Hong, Ilyoo
"End user computing: A critique of the empirical literature,"
Journal of International Information Management: Vol. 2
, Article 5.
Available at: http://scholarworks.lib.csusb.edu/jiim/vol2/iss1/5