Date of Award

2009

Document Type

Thesis

Degree Name

Master of Arts in Communication Studies

Department

Communication Studies

First Advisor

Grant, Jo Anna

Second Advisor

Hartmann, Melissa

Third Advisor

Newman, Eric

Abstract

The goal of this study was provide a theory-based framework for Olive Crest, a charity that serves abused children, to successfully and strategically use e-mail marketing to achieve fundraising goals. A survey of Olive Crest's donors, utilizing the cognitive response approach as its foundation, was designed to assess attitudes and demographic trends that could help advance online marketing initiatives. A sample of 81 respondents completed the survey which evaluated Olive Crest's supporters' product/message, source, and ad execution thoughts.

Included in

Marketing Commons

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