Journal of International Technology and Information Management

Document Type



We investigate the use and tailoring of agile methods in a highly disciplined CMMI Level 5 organization. We explore gaps between traditional agile practices and those required for enhanced levels of governance required by CMMI appraisal. We conducted a case study with recorded interviews from practitioners at NIIT Technology Ltd. The interviews were iteratively analysed and coded. Our findings show that agile methods must be supplemented with pre-sprint planning, evidence recording, project metrics, team self-organization, process standardization, and process base-lining to support the CMMI appraisal. There are challenges around Agile compliance with CMMI Level 4 processes and misconceptions about agile methods precluding documentation of the rationale for design decisions. This research contributes data to the tailoring of agile methods in a high-maturity CMMI context and will be useful for agile teams conducting level 5 appraisals