Journal of International Information Management


The U.S. government is facing a human capital crisis in the next five years whereby around half of the federal civil servants will be eligible to retire. Because of this ensuing dilemma, each government agency is developing a human capital strategy. A key pillar underpinning this human capital strategy should be "knowledge management". This paper discusses the knowledge management strategy for a large government technical organization, and explains how knowledge management, discovery informatics, and lessons learned systems can become a central component of a human capital strategy.