Date of Award


Document Type


Degree Name

Master of Science in Health Services Administration


Health Science and Human Ecology

First Reader/Committee Chair

Monideepa (Moni) B. Becerra, DrPH, MPH, CHES


The Toltecs were an indigenous Mexican culture of great warriors and artists with a very unique wisdom on life and behavior, that lived around 1000 years ago. Their extended knowledge on life and behavior certainly can be of help on developing a great leader in any organization based on the four agreements they practiced to better themselves spiritually, emotionally and physically. Therefore, Don Miguel Ruiz did some research of the Toltecs Wisdom and learn more about these four agreements:

  1. Be impeccable with your word.
  2. Don’t take anything personally.
  3. Don’t make assumptions.
  4. Always do your best.

After learning how to apply these agreements correctly it will help address three important characteristics to a proactive way of leadership: transparency, positivity, authenticity. The purpose of this research is to teach future leaders to learn and connect with their inner self, bringing the best version of themselves by building a strong leadership and management.