Date of Award

2008

Document Type

Thesis

Degree Name

Master of Science in Psychology

Department

Psychology

First Advisor

Gilbert, Janelle

Second Advisor

Kottke, Janet

Third Advisor

Drost, Donald

Abstract

This research study examines the effects of organizational communication, a sub-dimensional construct on employee outcomes. It was proposed that organizational communication as indicated by timelines, reliability, and comprehensiveness of communication would predict the employee outcomes of intention to leave, job insecurity, and organizational cynicism in a negative direction. Participants, representing employees from several customer service organizations in Southern California experiencing orgaizational change, completed a questionaire consisting of multiple measurements in the areas of interest.

Share

COinS