Date of Award
Master of Business Administration
College of Business and Public Administration
This paper explores different quality management systems (QMS) and correlates their value in achieving success as measured by the Malcolm Baldrige Award. The three major quality management systems were reviewed, International Organization of Standards (ISO), Total Quality Management (TQM) and Six Sigma. Quality management systems are the single most powerful tool that a company can establish to create a sucessful organization.
Worthington, Jeremiah, "Analyzing three quality management systems in relation to the Malcolm Baldrige National Quality Award" (2005). Theses Digitization Project. 2855.