Date of Award


Document Type


Degree Name

Master of Science in Psychology




This study examined the roles of type of voice and locus of control on satisfaction with type of voice and on feelings of procedural justice. Two forms of voice were assessed, instrumental and non-instrumental, as well as two forms of locus of control, external and internal. Participants read a scenario that randomly placed them into type of voice. Participants responded to surveys to determine the persons' locus of control, satisfaction with voice and feelings of procedural justice. A form of participation that brings employees satisfaction is voice. Allowing employees to express their opinions is seen as fair and has benefits to employees, as well as the organization. Some individuals prefer to have an impact and be more involved in the workplace, while others do not.